{"id":169,"date":"2007-04-10T19:21:58","date_gmt":"2007-04-11T00:21:58","guid":{"rendered":"http:\/\/www.biske.com\/blog\/?p=169"},"modified":"2007-04-10T19:21:59","modified_gmt":"2007-04-11T00:21:59","slug":"podcast-on-customer-loyalty","status":"publish","type":"post","link":"http:\/\/www.biske.com\/blog\/?p=169","title":{"rendered":"Podcast on Customer Loyalty"},"content":{"rendered":"<p>You can get a lot of blogging done in airports and on planes as evidenced by my output today.  I&#8217;m currently listening to a great podcast from <a href=\"http:\/\/www.itconversations.com\">IT Conversations<\/a>.  This one is from the <a href=\"http:\/\/www.itconversations.com\/series\/ap.html\">Adaptive Path series<\/a>.  It&#8217;s Lou Carbone, Founder, President, and Chief Experience Officer of <a href=\"http:\/\/www.expeng.com\/Default.htm\">Experience Engineering, Inc.<\/a>, speaking on <a href=\"http:\/\/www.itconversations.com\/shows\/detail1749.html\">Creating Customer Loyalty<\/a>.  Not only is he a great speaker with some great anecdotes, but the topic is very interesting, at least to me.  Give <a href=\"http:\/\/www.itconversations.com\/shows\/detail1749.html\">it<\/a> a listen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can get a lot of blogging done in airports and on planes as evidenced by my output today. I&#8217;m currently listening to a great podcast from IT Conversations. This one is from the Adaptive Path series. It&#8217;s Lou Carbone, Founder, President, and Chief Experience Officer of Experience Engineering, Inc., speaking on Creating Customer Loyalty. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[9,7,20],"tags":[],"class_list":["post-169","post","type-post","status-publish","format-standard","hentry","category-business","category-marketing","category-usability"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"http:\/\/www.biske.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.biske.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.biske.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.biske.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.biske.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=169"}],"version-history":[{"count":0,"href":"http:\/\/www.biske.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/169\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.biske.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=169"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.biske.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=169"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.biske.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}